784bet Privacy Policy — How We Protect Your Data

1 Introduction

784bet (hereinafter referred to as "we", "the Platform", or "the Company") is an international-standard online gaming and betting service provider. We believe that every user's personal data belongs to them, and protecting that data is our ethical responsibility.

This Privacy Policy applies to all members using 784bet from Bangladesh or any other country. By using our website or mobile app, you agree to this Privacy Policy. Please read it carefully before using the Platform for the first time.

784bet's Privacy Policy is built in accordance with international data protection standards. We are committed to operating with complete transparency toward our users.

2 What Data We Collect

784bet collects two types of data — information you provide voluntarily and information collected automatically while you use the Platform.

3 How We Collect Information

784bet collects your data through several methods. We are committed to being fully transparent about each of them.

• Registration Form: Information you provide when creating your account is collected directly.
• KYC verification: By uploading proof of identity and proof of address.
• Payment Transactions: Financial information is automatically recorded during deposits and withdrawals.
• Cookies & Tracking: Data is collected via cookies while browsing the website.
• Customer Support: Information you provide when reaching out via live chat or email.
• From Third Parties: Necessary information from fraud prevention services and payment gateways.

4 How We Use Your Information

784bet uses your data solely for specific, legitimate purposes. We never use more information than is necessary.

• Account management: To create, verify, and maintain your account.
• Service Delivery: To ensure uninterrupted gaming, betting, and payment services.
• Security Verification: To prevent fraud, money laundering, and unauthorized access.
• Legal compliance: To meet regulatory requirements and comply with licensing conditions.
• Service Improvement: To analyze user experience and further improve the platform.
• Bonuses & Promotions: To send you relevant offers based on your preferences.
• Responsible Gaming: To identify problematic gaming patterns and provide timely support.
• Customer Support: To resolve your complaints and queries promptly.

5 Data Sharing Policy

784bet never sells or rents your personal data to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

• Payment Processors: Mobile banking services such as Mobile Banking, Nagad, and Rocket receive the information needed to complete transactions.
• Game Software Providers: Only the minimum information necessary to deliver the gaming experience is shared.
• Legal authorities: To comply with court orders or government directives.
• Fraud Prevention Services: To ensure the security of your account.
• Company Acquisition: You will be notified in advance in the event of a business merger or acquisition.

6 Cookies & Tracking

784bet uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored in your browser that help enhance your experience.

• Essential cookies: Essential for login sessions and security. These cannot be disabled.
• Performance Cookies: To monitor website speed and performance.
• Functional Cookies: To remember your preferred language and settings.
• Analytics cookies: To analyze site usage and improve our services.

You can disable non-essential cookies at any time through your browser settings. Note that some features may not function properly as a result.

7 Data Security Measures

784bet employs industry-leading technology and processes to keep your data secure. Our security infrastructure is multi-layered and continuously upgraded.

• SSL 256-bit encryption: All data is protected with the highest level of encryption.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Firewall Protection: An advanced firewall prevents unauthorized access.
• Regular Security Audits: An independent team of experts regularly audits our systems.
• Data Backup: Your data is securely backed up across multiple servers.
• Staff Training: All our staff are trained and contractually bound to uphold data privacy.

8 Data Retention Period

784bet does not retain your data indefinitely. Each category of information is subject to a defined retention period.

• Account information: For the duration your account is active and for up to 5 years after closure.
• Transaction Records: Up to 7 years as required by legal obligations.
• KYC documents: Up to 5 years to meet legal compliance requirements.
• Gaming History: Up to 3 years to support responsible gaming compliance.
• Customer Support Chat: Up to 1 year for quality control purposes.

Once the retention period expires, data is securely deleted or anonymized.

9 Your Rights

Every 784bet member holds several important rights over their personal data. We fully respect and uphold each of these rights.

• Right to Access: You can view what data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You can request that your information be deleted in specific circumstances.
• Right to Restrict Processing: You can restrict how your information is used in certain cases.
• Right to Data Portability: You may request a copy of your data in a structured format.
• Right to object: You can object to the processing of certain types of your information.
• Right to Withdraw Consent: You can withdraw your consent at any time to stop receiving marketing communications.

To exercise any of these rights, please contact our support team. We will respond within 30 days of receiving your request.

10 Minors' Data

784bet strictly does not collect data from or provide services to anyone under the age of 18. If a minor creates an account by mistake, their data will be deleted immediately.

If you believe your child is using 784bet, please contact our support team immediately. We will take prompt action.

11 Policy Updates

784bet reserves the right to update this Privacy Policy as needed. For significant changes, members will be notified in advance via email or platform notification.

The date of each update will be noted at the top of this page. We encourage you to check this page regularly. Continued use of the platform after any policy changes are published will be considered acceptance of the updated policy.

12 Contact

If you have any questions or requests regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team will process your request promptly.

• Email: [email protected]
• Live Chat: Click the chat button in the bottom-right corner of the platform.
• Response Time: Typically within 24–48 hours.